Get to know your new Kitchener-Wilmot Hydro bill.

Your Residential/Small
Business Time-of-Use Bill

Your Residential/Small
Business Tiered Bill

Your Mid-Sized/Large
Use Business Bill

Your Mid-Sized/Large Use Business Bill  Page 1 / Page 2

Your Mid-Sized/Large Use Business Bill
Page 2

Bill Breakdown

Supporting Data

Global Adjustment

Consumption Details

Glossary of Terms

Your Mid-Sized/Large Use Business Bill
Page 1 →

Residential Bill Page One

Bill Breakdown

This section shows a breakdown of your electricity use and charges, and how your bill total was calculated.

Balance Forward lists any amounts still outstanding from previous bills.

Electricity shows your electricity use, and the breakdown of charges by line item.

Supporting Data


All supporting billing data has been consolidated in one location, making it easy to find.

This information includes billing demand, transmission network peak demand, power factor, peak demand factor (for Class A customers) and primary metered consumption, where applicable.

Global Adjustment

The first estimate for the global adjustment for the billing period can be found here.

Consumption Details

Consumption details provide specific details about your meter reading for the billing period.

Meter # is your meter number.

Reading Type describes how we got your billed consumption information.

Number of Days show the number of days in the billing period, which can change from month to month.

Measured Consumption kWh shows how much electricity you used in the billing period.

Adjustment Factor: When electricity is delivered over a power line, it is normal for a small amount of power to lost as heat. The Adjustment Factor is the percentage of electricity lost.

Adjusted Consumption kWh is your billed electricity use, which is calculated by your Measured Consumption kWh x Adjustment Factor.

Demand kW and Demand kVA are the peak demand for the billing period. It is the highest electrical power demand that has occurred over the billing period, and is measured in kW and kVA. The measured demand in kW is normally used as the billing demand. However, if 90% multiplied by the kVA Demand is greater than the measured kW (this occurs if Power Factor is less than 90%), then the 90% of kVA Demand is used for billing.

Glossary of Terms

The Glossary of Terms provides definitions of common charges that may appear on your bill.

© Kitchener-Wilmot Hydro Inc. All Rights Reserved
301 Victoria Street South, Kitchener, Ontario, N2G 4L2
Tel: 519-743-3600, customercare@kwhydro.ca